M365 Administrator (L2/L3 Support) with Visa + Ticket
Company:
Location: Remote
Salary:
Description:
π What youβll do:
β’ Manage and maintain Office 365 services at L2/L3 level.
β’ Handle Exchange Online, Teams, OneDrive, Intune & Security/Compliance.
β’ Troubleshoot email flow, mobility issues, and client connectivity.
β’ Administer Azure AD Connect, distribution groups, and mailboxes.
β’ Perform incident management, RCA, and escalation handling.
β
What weβre looking for:
β’ Strong hands-on experience in M365 admin roles.
β’ Knowledge of licenses, policies, hybrid Exchange, and PowerShell.
β’ Familiarity with ITIL processes and tools like ServiceNow.