IT Infrastructure Administrator with Visa + Ticket
Company:
Location: Saudi Arabia
Salary:
Description:
Key Responsibilities:
π₯οΈ Infrastructure β Plan, deploy, and optimize Windows/Linux servers, virtualization, AD, DNS/DHCP, O365/Google Workspace, backups. Manage Azure, AWS, Alibaba, SaaS platforms, and WordPress.
π Networking β Design & maintain LAN/WAN, VPNs, firewalls (FortiGate, Sophos), switching/routing (Cisco, Huawei, Aruba), and VoIP (Cisco, 3CX, Grandstream).
π‘οΈ Security β Implement endpoint & email protection, patching, vulnerability management, audits, and incident response.
π§© ITSM β Apply ITIL best practices, manage ticketing tools, SLAs, and KPI reporting.
π οΈ Automation & Monitoring β Deploy monitoring tools (PRTG, SolarWinds, ManageEngine, Splunk), automate tasks (PowerShell/Bash), and maintain SOPs & documentation.
π€ Collaboration β Provide Tier 2/3 support, coordinate with ERP (Dynamics 365) & mobile teams, and contribute to IT strategy.
Qualifications:
π Bachelorβs degree in IT, Computer Engineering, or related field.
πΌ 6β8 years in system & network administration.
βοΈ Expertise in Microsoft infra, networking, Azure/AWS, and cybersecurity.
π Industrial/manufacturing experience is a plus.
π Certifications (MCSE, CCNA/CCNP, Fortinet, Sophos, Azure, AWS, ITIL) preferred.
Key Competencies:
πΉ Strategic thinking & infrastructure planning.
πΉ Excellent troubleshooting & crisis management.
πΉ Strong ownership & accountability.
πΉ Effective communication & documentation.
πΉ Ability to lead initiatives & mentor teams.