IT Support Specialist
Company:
Location: Dubai
Salary:
Description:
Provide first-level technical support to staff via phone, email, or in person
Diagnose and troubleshoot hardware, software, and network issues
Install, configure, and maintain computers, printers, and other IT equipment
Assist in setting up user accounts, passwords, and access rights
Monitor system performance and perform regular maintenance
Support IT projects and upgrades as required
Document technical procedures and solutions for future reference
Qualifications:
Diploma or Degree in Information Technology or related field
Proven experience in IT support or helpdesk role
Strong knowledge of Windows OS, MS Office, and basic networking
Good problem-solving skills with a customer-focused attitude
Ability to work independently and as part of a team